For GOOGLE To TRACK

Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review. I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up. After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit. We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost. I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence. I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.

Aiko Ndlovu

Great service from the agent and convenient platform. I needed to relocate my fibre to a new address and their website is extremely straight forward and easy to use and navigate. Agent answered all my questions well and managed all my expectations.

N.P Hadebe

Do not hesitate, Do not be intimidated. reach out to them and get Fibre installed. You are currently spending more than necessary on prepaid data.🤦🏽‍♂️😢

Ricardo Bains

Ok, so after leaving and touring the rest of these "ISP's" I have to say AFRIHOST IS THE BEST. Exceptional service, easiest CUI, most initiative UI. I'm so sorry I had ever left.

Dominic Parker

Fantastic team that are always able to help really quickly via their WhatsApp chat. Great server experience (from a business located in the UK). Would fully recommend.

Samantha Testa

Great service - the WhatsApp Helpline is a great addition to getting help. It's convenient, techs know their stuff and don't take long to respond.